Frequently Asked Questions

Creating an account is simple! Click on the "Register" button, fill in your details, verify your email address, and you're ready to go. You can also register using your Google, Facebook, or Apple account for quicker access.

Recharges are typically processed instantly. Once your payment is confirmed, the recharge amount will be credited to your mobile number within seconds. In rare cases, it might take up to 5 minutes.

We accept various payment methods including credit/debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and local UAE bank cards. All payments are secured with SSL encryption.

We take security seriously. All transactions are protected with SSL encryption, and we don't store your card details. We comply with PCI DSS standards and use industry-leading security measures to protect your data.

If you forget your password, click on the "Forgot Password" link on the login page. Enter your registered email address, and we'll send you instructions to reset your password. For security reasons, password reset links expire after 24 hours.

If your recharge fails, don't worry! Your payment will not be processed. Check your internet connection and try again. If the issue persists, contact our 24/7 support team for immediate assistance.

You can view your complete recharge history in your account dashboard. Each transaction includes details such as the recharge amount, mobile number, date, time, and transaction ID for reference.